Terms and Conditions

1. General Use

The Spa by Pure provides wellness, spa, and beauty services in person. All information and materials on our website are provided for general informational purposes and are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the site or services at any time without liability.

2. Appointments and Cancellations

• Scheduling: Appointments can be booked online or by phone.
• Cancellations: We kindly request at least 24 hours' notice to cancel or reschedule an appointment.
• Late Arrivals: Late arrivals may result in shortened treatment time to accommodate subsequent guests.
• No-Shows: Missed appointments without notice may incur a cancellation fee or require prepayment for future bookings.

3. Payments and Gift Cards

• We accept major credit/debit cards and other payment methods displayed on our booking platform.
• Gift cards are non-refundable and cannot be redeemed for cash.
• Lost or stolen gift cards will not be replaced.
• Promotional gift cards or vouchers may have expiration dates or specific terms that apply.

4. Pricing and Promotions

All prices listed are in U.S. dollars and subject to change without notice. Promotions, discounts, or special offers cannot be combined unless explicitly stated.

5. Health and Safety

• To ensure a safe and enjoyable experience, guests are asked to disclose any relevant medical conditions, allergies, or injuries prior to treatment.
• The Spa by Pure reserves the right to refuse service to anyone whose health or behavior may pose a risk to themselves or others.

6. SMS Communications

By providing your mobile number, you consent to receive SMS messages from The Spa by Pure, including appointment reminders, confirmations, and promotional offers.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out or HELP for assistance.
• Consent to receive messages is not a condition of purchase.

For full details, please review our Privacy Policy.

7. Intellectual Property

All website content—including text, images, graphics, logos, and design—is the exclusive property of The Spa by Pure or its licensors and is protected by copyright, trademark, and other applicable laws.

You may not copy, reproduce, distribute, or use any content without prior written consent.

8. User Conduct

When using our site or services, you agree not to:

• Misuse or attempt to interfere with the operation of the website.
• Provide false, misleading, or incomplete information.
• Use the site for unlawful purposes or to infringe upon the rights of others.

9. Limitation of Liability

To the maximum extent permitted by law, The Spa by Pure shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, services, or products.

Your sole remedy for dissatisfaction with the site or services is to discontinue their use.

10. Indemnification

You agree to indemnify and hold harmless The Spa by Pure, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

11. Third-Party Links

Our website may contain links to third-party sites for convenience. We are not responsible for the content or privacy practices of these external sites. Accessing them is at your own risk.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Lubbock County, Texas.

13. Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with a new "Last Updated" date. Continued use of our website or services after such changes constitutes your acceptance of the revised Terms.

14. Contact Us

For questions or concerns about these Terms, please contact us at: