Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us, such as:

• Contact Information: name, phone number, email address, mailing address.
• Appointment & Transaction Information: service details, dates, payment methods, and preferences.
• Communications Data: interactions via SMS, email, or web forms.
• Technical Data: IP address, browser type, operating system, and website usage patterns collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments or spa services.
• Send confirmations, reminders, and updates.
• Process payments and maintain records of transactions.
• Communicate with you about offers, promotions, and events (only if you've opted in).
• Improve our website, services, and customer experience.
• Comply with legal obligations and prevent fraud or misuse.

3. SMS Communications Policy

By submitting your phone number on our website, in person, or through any of our forms, you consent to receive SMS messages from The Spa by Pure, including appointment reminders, promotional offers, and updates related to our services.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe.
• Reply HELP for assistance.
• Consent to receive text messages is not a condition of purchase.

We do not sell, rent, or share your mobile number with unaffiliated third parties for their own marketing purposes. All collected phone numbers are stored securely and processed in accordance with this Privacy Policy.

If you have any questions or wish to manage your SMS preferences, contact us at [insert email address] or call [insert phone number].

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to decline cookies, but some parts of the website may not function properly if cookies are disabled.

5. How We Share Your Information

We may share your information in limited circumstances:

• With Service Providers: to process payments, send communications, or host our website.
• With Legal Authorities: when required to comply with law or protect our legal rights.
• With Business Partners: in connection with promotions or loyalty programs you opt into.

We do not sell or rent personal data to third parties.

6. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy. We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

7. Your Rights and Choices

You may:

• Request access to or correction of your personal information.
• Opt out of marketing emails or SMS messages.
• Request deletion of your data, subject to legal or business recordkeeping obligations.

To exercise these rights, contact us at [insert email address].

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors. If you believe we have done so in error, please contact us to delete the data.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The revised version will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: